If the dust is not clustered too much and the issue is very recent, then it is easier for you to solve, but in case you have left the device in this situation for so long o even using it this way, giving pressure, it would be tough to release. This one indicates a notification about the battery when your battery is ready to be replaced. Shark WANDVAC System Pet Ultra-Lightweight Powerful Cordless Stick Vacuum with Charging Dock . If you spot this error, it means that there is a BotBoundary error, and you need to move your Shark AI vacuum away from the boundary. This is what causes error 9. (RED) Flashing, CLEAN (RED) + DOCK (WHITE) + ! This means the robot has obstructions in its path and cant move. Or write to service@lotmaxx.com. Like the stuck wheel issue, the main problem here is the ribbons, cotton, or fallen hairs on the ground. This indicates that the Robot is stuck and needs to be placed on a level surface or an obstacle needs to be removed. This error also occurs because of the physical misalignment of some parts of your vacuum cleaner. To fix the error, first lay the machine upside down on a flat, sturdy surface Next, press on the grooves above the two circles of the battery cover and slide the cover toward you to remove it Now remove the battery pack Troubleshoot Shark IQ Side Brush Error (Obstruction Error #2) Felice Debbage 69 subscribers Subscribe 91K views 2 years ago This video shows how to troubleshoot a problem that appears fairly. You need to remove any debris from the side brush. What to expect from Shark robot errors Why Does My Shark Robot Vacuum Keep Stopping? that the battery is sufficiently charged. Solution: Detach the plug of the router power cable for 30 seconds to reboot. Make sure your robot can move freely. You could know that it's Error 9 when the CLEAN button and the DOCK button flash RED continuously. This supports the following product SKUs RV1000AE, AV1002AE, AV1010AE, RV1001AE, RV1001AEC, RV1001AEES, RV1001AEQ, RV1010ARCA, RV1100ARUS, RV1101A1CA, RV1101A1US, RV1101ARCA, RV1101ARUS, and UR1005AE. Clear any obstruction from the rotating brush. TESLA is well known for its car. BATTERY ICON (RED) flashing- The battery is low and needs recharging. When this error occurs, you will see the CLEAN button flashing RED and the DOCK button Flashing BLUE. So, Lets get started. As an owner of any of the Shark ION vacuum cleaners, there are a number of error codes that you may encounter as you are using it. Shark Robot vacuum batteries last for around 1 hours before needing to be recharged. Remove any form of dirt that may be hindering their rotation. CLEAN LED Flashing RED and later Solid RED This is an error associated with the vacuum cleaner charger. The robot dustbin has been removed and needs to be reinserted. You should probably inform the nearest customer service and take a motor replacement. Check for Open The Robot is stuck due to an obstacle, this can be resolved by moving the obstacle or moving the Robot to a new position. Wait for 10 more seconds, then press the Switch again. Vectric Wizard. Keep reading our article to learn more! (RED) flashing- This indicates failure of the suction motor. RED LED is On If youre a Shark Robot user, then you may have encountered one of the companys infamous error codes. Understanding shark robot error codes can help you troubleshoot problems and get your shark robot back up and running quickly. When you see this happening, then it's an indication that the suction motor failed. We are not liable for any damages. As these issues are pretty much similar to the previous ones and the fixes to them are also the same. indicators beam in either red or blue light. If neither of these solutions works, then it may be time to contact customer service for further assistance. 4. Second, check the robots dust bin for any blockages. Open the SharkClean app and set up your account. Exit settings and return to the SharkClean app. Not properly plugged into wall outlet. Posts: 2695. To perform a factory reset on your Shark Robot you will need to; The Shark Robot should then restore itself back to its factory settings. Motor and Loom for Shorts, Check Park Brake and Loom for Short and Open Circuits, Check Throttle is released and power up Check Throttle This indicates that one of the side brushes is stuck. This is probably due to blockages and dirt in the filters. Without Any Extra Cost to You! Release the joystick to neutral and try again, Check the batteries and cabling Try CLEAN (RED) + DOCK (RED) flashing- The robot cant detect the dust bin. Check for debris and remove them, CLEAN (RED) + DOCK (RED) +! This can be seen when your device charger is facing troubles. And as the machine is forcefully stuck, it will show error 2. If you see any, remove them. Battery should be fully charged before using. This issue is never simpler than the previous ones. Then try with the ion robot again. Remove dust bin and make sure nothing is blocking suction. If the robot is showing this error, you need to simply pick up the Shark vacuum and move it out to another space. Fixes: Cleaning the brush roll isnt that complex. Check that the front bumper isnt stuck. It may start for different reasons, like improper maintenance, dust, heavy damage, power inconvenience, etc. Try to inspect where the obstacles are stuck. It shows there is a blockage in the dust bin, to resolve this issue, check the base and dust bin for any clogs. CLEAN (RED) flashing- The robot is stuck. It is a very regular issue depending on what kind of dust you have in your regular day-to-day use. Apart from these basic error codes and their solutions, your Shark Robot ION can face a few different issues too. To fix the issue, take the robot to a flat new area and check if it can find its way. Please get in touch with Shark Customer Care for help. CLEAN (RED) + DOCK (BLUE) +! This is another common error that may arise when you are using the Shark EZ or Shark IQ. Carry it and place it on a level surface. Used Riding Lawn Mowers For Sale Under $500 Near Me. Shark Robot Vacuum Not Picking Up Solution 4. CLEAN LED Solid BLUE This is not an error but an indication that your vacuum cleaner is in sleep mode. Hi, This is George. To resolve this, remove the dust bin and refit. So, connect some other devices to be sure about the network. Manually carry the robot to the dock and recharge it. Your robots charger has an issue. Vacuum Cleaners, Steam Mops & Irons | Home Cleaning Products by Shark Turn off the unit to disengage the brushroll from the rug. CLEAN (RED) flashing Shark WANDVAC Pet System Ultra-Lightweight Powerful Cordless Stick Vacuum with Charging Dock - Gray - WS642. To make it even more confusing, there are several different models of the Robot made by Shark. Get the latest updates on new products and upcoming sales. As the owner, it can be confusing to figure out what it all means. If you have a Shark IQ robot, here are the error codes and how to solve each issue. Remove blockages and clean. Error 9 is an error code that can occur on the shark robot. And when the battery capacity is decreased, charging issues occur now and then. Replace the Power Module, Check SHARK Connections and Wiring This vacuum cleaner is equipped with a motor protective thermostat. But sometimes, the issue with your Shark Robot ION Vacuum may be from the internal hardware. It might be dirt or hair. Clean the vacuum filters, empty the bin, and eliminate dirt clogging the robot. DOCK and SPOT alternate flashing: A side brush is stuck. Shark Ion Robot Troubleshooting - Flashing and Error codes All LEDs are Off If there are no lights at all, the device may be turned off. 3. Just remove those from the side brushes, and it will stop blinking. At no extra cost we earn a small percentage when items are purchased through our links. ! (RED) + Wi-Fi indicator (RED Flashing): Wrong password for Wi-Fi. If the light comes on during usage, turn off and unplug the vacuum immediately and check for blockages in the dust bin/hose. (Blue light remains flashing.). Remove debris around the, {NB: Source of Error Codes from finderrorcode.com}. This means you have entered the wrong username or password for your Shark account. Clean the wheels and remove any debris wrapped around the axles. (RED) flashing: Blockage in brushroll. A Clam or Tam receiving a Slow/Stop signal, if If brushroll indicator light on the motorized floor nozzle turns red, the brushroll has stopped spinning. CLEAN (WHITE) + DOCK (RED) solid- There is a Bot boundary error. This may be because of an obstruction or blockage, socleaning the vacuum and moving it to a different part of the house is your best bet at restoring the function of the cliff sensors. This can also mean that the Robot cant start due to an error. This indicates that the cliff sensors are reporting an error. The suction motor has failed. You can always contact Shark customer support for help if you have more problems. Clean all the drive wheels and get rid of any. CLEAN (WHITE) + DOCK (RED) +! CLEAN LED (WHITE) and DOCK LED (RED) The Shark AI robot vacuum cleaners use magnetic strips to mark the no-go zones when cleaning. Take any semi-sharp tool and remove the destruction. Ensure the branding of the Power Module matches that of the Control Unit, Check all accessory devices connected to the Check The Robot has hit an obstacle and is stuck. Still, your shark is showing error 2. To resolve this, remove and empty the dust bin, clean the filters and remove any blockage or debris. connections and cabling, Check the M2 (normally right) motor, Manually carry the robot to a new location free of obstructions. DOCK (RED) flashing: Front bumper may be jammed. BATTERY ICON (RED) flashing: Battery is critically low and needs recharging. This indicates the failure of the Suction Motor. Reinsert the dust bin. This indicates that the dust bin has not been inserted correctly. M1 Motor Fault. If you recently rebooted your Shark robot vacuum, you may see the signs of error 21. Error code 7 cliff sensors will not reset. The absolute reason behind this is that the device cannot move because of any kind of obstruction. CLEAN LED Flashing BLUE- This is an error that is associated with the vacuum cleaner bumper, drop sensor and front wheel sensors. When they report an error, then you need to contact customer support. As an Amazon Associate we earn from qualifying purchases. Below, we have neatly organized the error codes based on the Shark robot model for your convenience. CLEAN solid red: The dust bin has been removed and needs to be, CLEAN solid blue: Your robot is in sleep mode. (RED) flashing: Wheel motor encoder failure. Battery Charge is running low, Recharge Batteries as Can you please help me trouble-shoot this issue. Lets explain. What is the cause of the "Shark Robot Error 2" message? Check the M1 (normally left) motor, Restart with the POWER button and slide the Floor Selector to Hard Floor for suction only cleaning. All you need to do is locate the power switch on the side of your Robot; If your Shark robot vacuums light is blinking, it could mean that the battery is low and needs to be charged or there may be an obstruction blocking the vacuums path. Check the list below if any of the lights are on or flashing on and off on your Shark ION Robot. Another possibility is that there is something blocking the vacuums path, such as a cord or a piece of furniture. ERROR code 60: Problem with CA cert - Sharp TV - Help!!!! Clearing the obstruction will fix the issue instantly. Brushroll blockage, to resolve this issue, remove any debris from around the brushroll and ensure it can spin freely. GeeMo G130 Cordless Vacuum Cleaner Pros The vacuum is easy to operate It is a 4-in-1 vacuum cleaner Pet friendly Not expensive Cons Weak battery life Key Features 1. You can use a Shark ION Robot without WiFi or Alexa. If yes, take a brush or toothpick and rub the dust out. Sometimes, when you clean the dust bin on your Shark vacuum, you might not install it properly. 1 How does the brush roll indicator light work? In that case, you need to clean the brush roll somehow. Fixes: Actually, no fixes to motor malfunction are in your hands. Clean it well and test to see if you can easily move it in and out. Turn off power before performing any maintenance. CLEAN (BLUE) + DOCK (RED) flashing: Robot cannot locate dock. Shark robot error 2, no obstruction. This indicates that the wheel motor encoder has failed, turning the power off and on again should resolve this issue. If there are no lights at all, the device may be turned off. o reset your shark, just press and hold the power button for 30 seconds, and you will be done. Locate the brush and remove any obstacles. The front bumper might have clogs which have led to it jamming. Check for debris and remove them. (The Blue Light is NOT Illuminated.). Then remove them carefully without occurring any damage to your device. Another possibility is that there is something wrong with the battery. (RED)- The robotic vacuum is stuck. CLEAN (RED) +! If any error lights are illuminated or flashing on your Shark IQ Robot, see the error code chart below: CLEAN (RED) + ! 1. Still, the simplest way to make you understand is that if your Shark Robot shows you an error 2 sign, the device is stuck, internally or externally. DOCK (RED) + ! Apparently, not all dust causes the same type of problem. Maybe the device battery is damaged, thats why the robot is being stopped after every few minutes. Save my name, email, and website in this browser for the next time I comment. I've spoken with both Vudu and Sharp and neither can help me with this. Unplug the unit it from the electrical outlet, wait 15-30 seconds, then plug the unit back in. Make sure the front bumper is not stuck. CLEAN flashing red and ! stays solid red: Your charger is experiencing an issue. In the end, most of these problems are easy to solve with the easier steps we have included. If any error lights are illuminated or flashing on your Shark IQ Robot, see the error code chart below: CLEAN (RED) + ! Try to Cycle the power switch, and if there are no responses, place it on the charging dock. No power in electrical outlet supplying charging adapter. Here, The CLEAN button will flash BLUE. If the Robot is unable to dock you might need to replace it onto the dock. But you have to be cautious about how you clean it. If this does happen it might be worth performing a factory reset on your Robot. CLEAN (RED) + DOCK (RED) flashing: Robot dustbin has been removed and needs to be reinserted. Check to ensure outlet is working properly. Please pick it up and place. Shark IQ & EZ Vacuum Error Codes Take a look through the list below and see if any of the lights are on or flashing on and off on your Shark IQ or EZ Robot. Developing this blog to update and publish my recent reviews and research. DX Accessory Code. DOCK (RED) Flashing This indicates Error #6. CLEAN (RED) + DOCK (RED) +! 1. It can occur in two scenarios; An error when the battery is charging or when the battery is critically low and the vacuum cleaner cannot dock for recharging. Ensure motors are free to turn and Power off Turn unit off for 10 seconds, and then restart. When all 3 lights are solid blue, your robot is fully charged. Founder Of Vacuumist.com. 2021 DBLDKR. Please contact Shark Customer Care at 1-800-798-7398. System excluding devices connected to DX Power Module. Immediately turn off, unplug vacuum and remove blockage. Many users, after investing in a vacuum cleaner, expect it to run smoothly and solve their problems, which is also the intention of the developer. Device id: 194BA69. So, finding the source of the issue is totally up to you. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. This can be defined as a common type of disruption. Does anyone know what these are? Here are all of the error codes you might see: You can see error 2 in several ways on your Shark vacuum robot. They are the Shark ION, Shark IQ, Shark EZ, and Shark AI. Disclaimer: We are participants of the Amazon Affiliate Program. Shark Troubleshooting Guides. Wipe cliff sensors with a clean cloth. To resolve this, turn the power off and on again. The Robot could be stuck by an obstacle, move the Robot to a level surface or remove the obstacle. Ensure there is not an extreme amount of dust inside it, which will work fine again. Another reason you can see this error is if your robot is not charging correctly. Slow Cooker vs Air Fryer Which Is Right For Your Home. You can switch the charger off and on and if the problem persists, consider changing the charger. CLEAN (RED) flashing: Robot may be stuck on an obstacle. (RED) flashing - Suction motor failure. This indicates that the dust bin isnt fitted correctly, remove the dust bin and refit correctly. The DOCK button will flash RED, and the POWER button will flash RED. 2. Restarting your phone may also help similarly because continuous use may produce lag and system bugs (Minor). DOCK and SPOT LEDs Consecutively Flashing This is an error that points to the main brush roll. Joined: Sat Mar 31, 2012 10:41 pm. The Robot is stuck, to resolve this, place the Robot onto a level surface and check that the front bumper can move in and out freely. It shows the wheel motor encoder has failed, youll need to contact Shark Customer Services to get this resolved. Your email address will not be published. The Shark robot is in sleep mode. Your shark robot has to deal with a large scale of dust every single day, and its very usual that the Dust Gets Clogged Up in the operating part of the device and stops moving properly. (RED), Can You Put Water In An Air Fryer? The cable itself doesnt stay as capable of carrying voltage as before. The Pro Steam Pocket Mop leaves water on the floor or is becoming hard to push. Might be worth performing a factory reset on your Shark robot error codes and their solutions, your robot an! 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It onto the DOCK button flashing RED and the DOCK button will flash RED continuously stopped after every minutes!, cotton, or fallen hairs on the charging DOCK electrical outlet, wait 15-30 seconds, press! Also occurs because of any BLUE this is that the suction motor when this error occurs, need.