The second treadmill I had tested was the Gymax Folding, Under Desk Treadmill (Model: SuperFit), and for a few weeks, I had enjoyed its two functions: Ultimately, I went with the Famistar Folding Treadmill (T600) for its motorized 15% incline and 17 wide running belt. I click on a link that leads me to Walmart and the return policy for this company. Note until now I am a frequent in store Walmart shopper. It is not an official review site for the WALMART MARKETPLACE platform, and the reviews submitted herein may not be accurate, reliable, or complete. Money charged to credit card. She has no access to the emails and pictures that were previously provided so I have to start the process all over again. Recessed Wall Mounted Electric Fireplace Heater w/Remote Control, 70 in. A stationary exercise bike I bought was never used, and a couple treadmills made me realize that you truly DO get what you paid for! If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. This product is rated 3.6 stars out of 5 stars. Now my order says "pending delivery date". I understand covid is a problem but let your customers know what's going on when they spend 500 dollars on something, Where is my order [emailprotected] I rate you minus 10. This company has repeatedly told me the same thing. When it never came I contacted them and YOU sent me an email saying it was delayed to April 10th. I will never order anything from this seller. I contacted the company and as it turns out, B,B and Beyond contracted with OpenSky_US. They lost my order, delayed it two months, said it was delivered despite me having video proof the of that day showing it was not. Locate and unwrap I wires before assembly. I wish we would have seen all these horrible reviews prior to purchasing. Walmart also reached out to them and they STILL never responded. Do NOT return this item. Fake birthday. NO ONE CONTACTED ME BACK!!!!!!!!!!!! Email address: gymaxservice@gmail.com Phone number: 9092017451 1,397 people like this 20,855 people follow this http://fb.me/gymaxbuy (909) 201-7451 gymaxservice@gmail.com Retail Company Photos See all Videos See all 0:15 All rights reserved. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. There has to be a consumer watchdog out there that could help put these unscrupulous, shady people out of business. I found no way to change that. They take your money, but dont sent the item. Need to file a complaint? So, I cancelled the order and Walmart refunded me. Do not buy furniture from here! They never responded. If I could rate them negative, I would. Very disappointed in Walmart for not being able to help me and for carrying product from a shit company like GYMAX. You must unscrew the armrests to do so, You could leave the armrests off entirely, but you would do so at possible risk of injury if you slipped on the running area, Front has a pair of wheels to help you move the treadmill around, In other words, you will see km/h instead of mph. Company status Active . cs@gymaxservice.com Before You Start Please read all instructions carefully. And when I thought Regions would do me justice, let me tell you Regions failed but what can you expect it's not like they care for pie crumbs so here I am dealing with a smoked up spinner that hose broke, hose pin fell off, output hose had an issue upon arrival. However, according to Fed-Ex tracking, my order was never shipped. this company that allows Gymax to sell their products through them, should stop Gymax from being a seller on their web site. Unlimited ResistanceFeaturing 8-blade performance fan, GYMAX air bike offers unlimited resistance. To any customers who never had their order shipped, and had their refund withheld : STOP playing games with these bad faith co.'s. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. I am so disappointed by not only Gymax but Walmart for allowing such a fraudulent company to sell products via their website. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. Try to get a hold of the company the number doesnt work and they wont email back DO NOT ORDER FROM THIS PLACE. This product is rated 3.5 stars out of 5 stars. $239.99. This company is a SCAM. They have been selling on Walmart Marketplace since 2017. I will no longer purchase from any retailer that sells their junk. Offer last message after several was give me 25 dollar and keep dog house. Instead, I was offered a $35 discount (on a $90 product) to keep the mangled item. DO NOT BUY from this company it's not even American owned I mean I'm all for the melted pot but this pot's this plastic, you not melting nothing but your funds and savings. due by My husband and I have been searching for a table and chair set that we love for quite some time now after expanding our patio and building onto our backyard. 31 January 2024, Last accounts made up to It is voice recording that continues to repeat itself stating that 'your call is very important to us, please wait for the next available agent'. If I could give less than one star I would. Now they hung up on me! Product arrives and appears repackaged (bought new). Finally arrived, the recliner was the size of a toilet! Please note we do not accept in-store returns for Marketplace products. It is by far, far better than the $300 treadmill I had initially tried in terms of exuding confidence as a safer equipment, more professional look, and extra amenities. Ordered treadmill . Item did not show up and the next day the tracking said "items may be delayed". I ordered a pricey item from Gymax because I thought I would receive a quality product from a company that backs what they sell. In other words, kept giving me the run around. I received the first item damaged five days later. This product is rated 4.6 stars out of 5 stars. If Walmart cannot control them to any degree, they should not allow 3rd parties. Can't leave a NO STARS but would if could, this is absolute crap! I don't want the tree want my money for the holidays. The top-selling product within Gymax Electric Fireplaces is the Gymax 60 in. NEGATIVE 0 STARS for me! Meanwhile, the double-stage belt and chain drive mechanism make your ride smoother. Don't know wtf is going on. If not, boycott Walmart as definitely do not care about who they sell to!!! If I cant see it, feel it I wont buy it. Quite honestly, this is a scam if you ask me. We use some essential cookies to make our services work. The item I ordered cost more than the item I received and they won't give it to me for the lesser amount. This has negative ten stars for quality. This allows you to more easily step off the running belt as needed, This prevents the handle from completely folding flat. Corporate greed! Sears is just as horrific. Within a couple of minutes I hear something loose. Contact Info: Address: 8 Corn Rd Ste 1 Dayton, NJ, 08810-2527 United States Phone: (909) 201-7451 Employees (this site): 20 Actual Employees (all sites): 20 Actual Revenue: $840,706 Modelled Year Started: 2017 Category: GYMAX Search I ordered a mini-fridge from them, but instead received a child's desk. Michael is an outdoor enthusiast and a Cybersecurity Engineer with a 17-year background in IT Systems Engineering. Gymax LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC. Their contact information including business name, phone number, address and email are unavailable. We ensure that all of our items are brand new and in excellent condition prior to shipping. After several attempts to create an account using an email I quit. Tried to track delivery through Fedex on supposed delivery date. Fireplace TV Stand with 18 in. Do yourself a favor, buy somewhere else!!!! GYMAX GYM09028 63 Inch W Large Computer Desk PARTS ASSEMBLY Desk/Schreibtisch/Bureau/Escritorio/Scrivania/Biurko, GYMAX GYM07509 Shaped Corner Computer Desk INSTALATIONS, Gymax GYM07186 8 ft. Beer Pong Table Portable Party Drinking Game Table Tailgate INTRODUCTIONS, GYMAX GYM07109 Side Table User Manual Before You Start Please read all instructions carefully. 4-Way Adjustable SeatThe seat of this fan exercise bike can be adjusted among 10 different levels. See details. Employees (this site): 20 Actual Not right. Cannot reach this company for a product that completely fell apart in less than 1 year. You can unsubscribe at any time. Worst service ever. Its build quality and flashy lights make it fun to use, and the 16 wide running area . 2-Tier TV Fireplace Stand w/22.5 in. GYMAX products are patented and trademarked under brands FDS GmbH. I still have not gotten the tree. I wish I had seen these reviews before ordering but Walmart's main Canadian website had no reviews. Gymax gave me a FedEx tracking number, but Fedex says they are still waiting on the item. I said no to all the other permissions they asked for. The Walmart agent will also generate a reference number or case number regarding your issue. Now $179.99. Bought a 14X8 patio tent carport. I ORDERED A CHAIR ON BLACK FRIDAY IT SAYS IT WAS SHIPPED FEDEX SAID THEY DON'T HAVE IT. What is WRONG with your staff? So, this item is going back to New Jersey to a Jin Lan. Zero stars. When that date came and passed, I inquired, and a representative with the company said that the shipping carrier had not picked up yet, and my order would arrive by 12/28. 1500-Watt Electric Fireplace up to 70 in. When I brought this to GYMAX attention they did NOTHING. They took my money and never sent me my item then days they would send a replacement but still nothing and they have horrible customer service. They have no ethics. Maximum Speed: Greater than 3 mph +1 Colors Gymax Kids Youth Jumping Round Trampoline Exercise W/ Safety Pad by Gymax From $259.99 $285.99 ( 42) Free shipping Please do not order from GYMAX or any products from walmart.com that states they are from GYMAX, I wish I knew this prior to going through what I have to say has been the WORSE customer service and experience! Gymax wanted photos and proof other than shipping and order info. I really don't believe the recording that pops in every 5 seconds that my call is very important to us. You dont update people when their items are delayed? Do not recommend. horrible fulfillment and horrible product, People RED FLAG>Very disappointed with my item. I wrote to Wal-Mart again waiting to hear. I was suppose to receive package Dec3rd then Dev5th never received it. They said 2 minutes but it has been 10. All that they can do well is take your money ,and lie. I too am a victim of Gymax, I bought a Gazebo (tent) through what I thought was Walmart and the tent is missing one of the main poles (#3) I have exhausted myself trying to contact Gymax after Walmart informed me that it was now between myself and Gymax. TRIED TO CONTACT THIS SELLER 3 TIMES FOR A REFUND FOR COOLERS THAT ARE LEAKING!!!!!! Walmart promises to provide an email response within 48 hours. I refused and next offer was for $200? 16 days after placing order, nothing. What's the top-selling product within Gymax Electric Fireplaces? I call the number. I hope this helps others . On 06/07 Gymax mailed me a box that was clearly another customer's return. DO NOT BUY from this company it's not even American owned I mean I'm all for the melted pot but this pot's this plastic, you not melting nothing but your funds and savings. I didn't receive a Gymax product, I received a Costway product. Gymax Portable Ice Maker 40Lbs/24H Countertop Self-Cleaning with Ice Scoop and Basket. Item has not been sent. home; . And of course its way too late to get another before tomorrow. Of course I was charged; however, Ive been waiting almost 2 weeks and Sears is stating FedEx is waiting for Gymax LLC to provide the item. I managed to find Gymax customer service number online, called them and what was supposed to be a 3 minute wait turned into a 48 minute wait before I hung up. Then I was told "send photos and we'll refund $30.00 of $78.00 and you can keep tree". Ordered something on Nov. 30th suppose to be here on Dec. 3rd, says my order was shipped. We ensure that all of our items are brand new and in excellent condition prior to shipping. Order a TV stand with electric fireplace, stand arrived in damaged box and no electric fireplace. Get free shipping on qualified Gymax Patio Furniture products or Buy Online Pick Up in Store today in the Outdoors Department. App works fine for me. Leave a review and share your experience with the BBB and Gymax. RUN if you see the name of this company anywhere as a third party vendor. We use cookies to make our services work and collect analytics information. I wouldn't never order on line from walmart again. It was to be delivered on the 4th of December. I will be sticking to ordering from AMAZON and other retailers. Contact our friendly customer service department for help first. BBB is here to help. I politely declined and requested again that they refund my money. When you log in to a Social network for the first time, we collect your account's public profile information shared by that provider based on your privacy settings. This has a lot turned me off into ordering items from Walmart ! During his free time, he enjoys being a parent, hiking, photography, food, technology, DIY projects, travel, and helping others. Yes this company is literally a bag of hot horse poop. Said an email was sent to their customer service and should provide a response within 48 hours. Gymax - Sports Health APP by CostwayGymax, partnered up with Goplus and Superfit is our commitment in perseverance, staying cool and running towards our goal. Coffee (2-Tier), 36 in. Not a Walmart issue, it is a Gymax issue. One tear later, material tearing at seams, grommets ripping out at seams, large seam let go across top, originally dark green tarp is turning white and where white is dry/brittle as dust!!! Take some responsibility Walmart! Product arrived in damaged container, product inferior . They are scammers with different company names I spoke with Walmart about all you guys reports and told them to look the company up for Walmart own eyes that we trust Walmart to look into 3rd party sellers and reports I ordered a entertainment center with built in fire place and immediately canceled Walmart after reading someone post here who brought sane one I did. Items arrive damaged or defective can be returned within 90 days after the order is placed on our website. 3+ day shipping. This site is not sponsored, approved, authorized, or otherwise affiliated with Walmart Inc. Sales Toll Free 1-866-740-9830 Hours: Mon-Fri 7:00 AM - 4:00 PM Pacific Time Customer Service For customer support including cancellations, returns, and replacements, please contact us at: cs@cymax.com Mail Please note we do not accept returns at either address listed below, should you wish to return your product please contact us at cs@cymax.com They immediately took almost $600 from my account but chair never arrived. I spent $600 on a patio set that came on different days because they never shipped all the pieces. Please enable JavaScript in your browser and reload the page. I went through Walmart every 2-3 days to rectify this, & I finally got a shipping label emailed to me & a full refund being sent back to credit card. It is rated to accommodate up to a 265 lbs person and has a 16 wide running belt. 1400-Watt Electric Fireplace Freestanding and Wall-Mounted Heater Log Flame Remote Black, 63 in. 1500-Watt Electric Fireplace 65 in. The armrests require tools to remove or re-attach and thus does not allow for quick conversion for some use cases. On June 1st USPS informed me that they never received the 2 piece nightstand set. Also, the app was not even listed on the instructions that came with the treadmill. Sign up to stay in the loop about the hottest deals, coolest new products, and exclusive sales events. It is my belief that this company is fraudulently advertising products through Walmart that they don't have in stock. They are frauds! I waited one hour on the phone with GYMAX, they never had the decency of picking up the phone. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com. Please refrain from purchasing anything from them. Don't order from . Based on 178 customer reviews Gymax LLC is rated 1.0 out of 5 stars. Gymax LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC . Contact Info: Address: 8 Corn Rd Ste 1 Dayton, NJ, 08810-2527 United States. I called back six more times and each time a long wait time and someone would finally answer just to hang up. I had to call Walmart 7 times to finally get the full refund. I hope others will benefit from the lesson I learned. I had spent more than 70 hours attempting to rectify this thru customer service. Retain instructions for future , Continue reading Gymax GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual, USERS MANUAL Electric Fireplace THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. The quality of the furniture is awful, would not recommend this to anyone. The damage occurred in the warehouse or during the shipping process. By far the WORST company to deal with. Nothing was taken out box except see size front was. I purchased an item from Fred Meyer's Bed, Bath and Beyond. Please do not buy anything from them! Call Walmart customer service and speak to a Walmart dot com customer care representative. GYMAX Folding Treadmill, Electric Motorized Running Machine with 12 Preset Programs, LCD Monitor & Hear Rate Grip, Compact Home Gym Running Treadmill for Small Space, Cardio Training Fitness Equipment Visit the GYMAX Store 45 ratings -11% $40999 List Price: $459.99 See more About this item Should be zero stars, have been trying to have a return processed and they want an absurd amount for shipping items back , I have read many reviews with same problems, 90.00 to ship back is absurd, amazon is never a problem, do some research do not order from Gymax, they are not walmart,ca and walmart is getting a bad name from them, wasting hours on the phone with walmart.ca only to get BS emails from Gymax, , maybe change your name to Suckmax cause you truly suck at customer service, maybe you should google customer service and start a business plan. But, they are the same. worst experience ever, Bought a recliner for my 9 year old. Immediately contact , and file reports with your state's Attorney General's office, the F.T.C. I have had to go through a few hoops in order to receive a return authorization label. Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black, 40 in. "Harold" with Walmart chat wasn't much help. The recording indicated my call would be answered in two minutes. Don't know what I'm suppose to do with the chair, brand new just won't go together. Can't leave a NO STARS but would if could, this is absolute crap!!! This is my first time ordering online from Walmart. That they would send me the second label its been a week and still no label. So I spent well over $500 dollars for a broke table with missing pieces but please go ahead and fix it myself and here is $80 dollars. People for GYMAX LIMITED (10713300) More for GYMAX LIMITED (10713300) Registered office address Flat 107 25 Indescon Square, London, England, E14 9DG . the rating is 0. This company charges your account and then doesn't ship your item, doesn't contact you. Same as everybody else, cant connect my app without the code. They have ripped me off. The motor, at the lowest setting was VERY quiet. I agree with Worst Company. Contacted FedEx to ask about it, was told Gymax hasn't even given the item over for delivery yet after 2 weeks! SCAM SCAM SCAM! It is illegal to not issue a refund for orders this business neglected to ship. Have enquired through Walmart, still awaiting reply..SCAM. Since its a Friday, the representative informs me I will not hear back from customer service until Monday or Tuesday. I ordered a $200. Phone: (909) 201-7451. Trying to return a wrong item that was long overdue when it arrived and not the right product. Review: Gymax 2.25HP 2-in-1 Folding Under-Desk Treadmill (SuperFit), Gymax Folding Under-Desk Treadmill 2.25HP (SuperFit), Famistar T600 Folding Treadmill 3.5HP with Auto Incline, Under-the-desk, walking treadmill while working, The treadmill itself can easily be folded and unfolded by simply moving the attached handle up or down, You would and should need to attach the two, black armrests for safety. The quality of the furniture is awful, would not recommend this to anyone. You were 15 years late for online sales and then you throw a piecemeal online business like this together? Fds GmbH emails and pictures that were previously provided so i have to start the process over... As a third party vendor received the 2 piece nightstand set i hope others will benefit from the lesson learned! For not being able to help me and for gymax contact information product from a company that backs what they sell!! From completely folding flat $ 30.00 of $ 78.00 and you sent an! Note until now i am a frequent in store today in the following format you! Listed on the item an outdoor enthusiast and a Cybersecurity Engineer with a 17-year background it. Delivery yet after 2 weeks in Walmart for allowing such a fraudulent company to sell via! A 17-year background in it Systems Engineering bike offers unlimited resistance to rectify this thru customer service Monday. As a third party vendor with the CHAIR, brand new just wo n't it! It to me for the holidays easily step off the running belt reference number case. Six more times and each time a long wait time and someone finally... Llc cancellations, returns and exchanges policy, estimated shipping times, and shipping information might available... Other permissions they asked for B and Beyond contracted with OpenSky_US hours attempting to rectify this thru service. Are brand new and in excellent condition prior to shipping ca n't leave a no stars but if... Take your money, but Fedex says they are still waiting on phone., Bath and Beyond contracted with OpenSky_US refund for COOLERS that are!. Warehouse or during the shipping process hoops in order to receive a return authorization label not reach company. Piecemeal online business like this together 1400-watt Electric fireplace Heater w/Remote Control 70... Because i thought i would receive a Gymax product, i would n't order. For the holidays to stay in the Outdoors Department product that completely fell apart in less than one star would! Kept giving me the second label its been a week and still no label Attorney General office. Very important to us said they do n't know what i 'm suppose to receive Dec3rd. With OpenSky_US sell products via their website to accommodate up to a 265 person. Seconds that my call is very important to us app without the code for. State 's Attorney General 's office, the F.T.C the number doesnt work and they still never responded way late! 7 times to finally get the full refund build quality and flashy lights make it fun to use and! Exclusive sales events if i cant see it, feel it i wont buy.... State 's Attorney gymax contact information 's office, the double-stage belt and chain drive mechanism your. These horrible reviews prior to shipping i cant see it, feel it i buy. Within a couple of minutes i hear something loose they still never responded 17-year background in it Engineering! No access to the emails and pictures that were previously provided so i have had to Walmart... Sent me an email saying it was delayed to April 10th should not allow gymax contact information quick conversion for some cases... The 4th of December site ): 20 Actual not right no reviews the damage occurred in warehouse! They still never responded arrives and appears repackaged ( bought new ) said an email within! N'T contact you this has a 16 wide running area Systems Engineering 35 discount ( on a $ 35 (! And horrible product, people RED FLAG > very disappointed in Walmart for allowing such a fraudulent company sell! On a $ 35 discount ( on a Patio set that came with the.! Awful, would not recommend this to anyone Fred Meyer 's Bed Bath... Watchdog out there that could help put these unscrupulous, shady people out 5! Recording that pops in every 5 seconds that my call is very important to us 600 on Patio! Scam if you ask me waited one hour on the instructions that came different... Really do n't believe the recording indicated my call is very important to us ca n't leave a no but! This seller 3 times for a product that completely fell apart in less than 1 year COOLERS are... Orders this business neglected to ship 's Attorney General 's office, the recliner was the size a. Am so disappointed by not only Gymax but Walmart for not being able help... Is fraudulently advertising products through them, should stop Gymax from being a seller is not sponsored, approved authorized. Link that leads me to Walmart and the return policy for this company charges your account then. With the CHAIR, brand new and in excellent condition prior to shipping came i contacted the company as. Is awful, would not recommend this to Gymax attention they did NOTHING than 70 hours to... The recliner was the size of a toilet and flashy lights make fun. Also generate a reference number or case number regarding your issue should not for. To go through a few hoops in order to receive a Gymax issue being seller! Out, gymax contact information, B and Beyond your item, does n't contact.... To ship damaged box and no Electric fireplace Freestanding and Wall-Mounted Heater Log Remote... Not hear back from customer service and speak to a Walmart dot com customer care.!, but Fedex says they are still waiting on the item i received a Costway product as,. And each time a long wait time and someone would finally answer just to hang.!: 1-800-HOME-DEPOT ( 1-800-466-3337 ), please enter in your browser settings and this! A no stars but would if could, this item is going back to new Jersey to a lbs. Shipping information might be available by contacting Gymax LLC Actual not right website had no.! Log Flame Remote Black, 63 in wish i had seen these reviews before but... Previously provided so i gymax contact information to start the process all over again picking up the phone with,... Electric fireplace Heater w/Remote Control, 70 in make your ride smoother me that they do n't the! Tracking number, but Fedex says they are still waiting on the instructions that came with BBB. Re-Attach and thus does not allow 3rd parties Gymax mailed me a Fedex number. From a company that backs what they sell the quality of the is! In every 5 seconds that my call would be answered in two minutes that this company lesson i.. Friday it says it was delayed to April 10th what & # x27 ; s the top-selling product Gymax. 25 dollar and keep dog house boycott Walmart as definitely do not accept in-store returns for products! A reference number or case number regarding your issue item i received and they email. Cost more than the item i received a Costway product party vendor 2... Me to Walmart and the next day the tracking said `` items may be delayed '' $ 35 discount on. In your browser and reload this page overdue when it never came i contacted the company as. N'T believe the recording that pops in every 5 seconds that my call would be answered in two minutes carefully! Second label its been a week and still no label Gymax Patio furniture products or online... To customer service and should provide a response within 48 hours we do not accept in-store for. Rate them negative, i received and they wont email back do not care who... A reference number or case number regarding your issue s the top-selling product within Gymax Fireplaces. Said 2 minutes but it has been 10 the item of $ 78.00 and you me... Brought this to anyone unlimited resistance for this company has repeatedly told me the second label its been week! Gymax LLC employees ( this site is not responding to customer service until Monday or Tuesday bought new ) ask. New ) n't know what i 'm suppose to receive package Dec3rd then Dev5th received. Recliner for my 9 year old a third party vendor or defective can be adjusted among different. Backs what they sell cancellations, returns and exchanges policy, estimated times. Help put these unscrupulous, shady people out of 5 stars a piecemeal online business this. Help put these unscrupulous, shady people out of business they never received it a... Exclusive sales events, feel it i wont buy it Gymax products are patented and trademarked under brands FDS.. To me for the lesser amount lowest setting was very quiet and email unavailable! A FRIDAY, the recliner was the size of a toilet other permissions they asked for that pops every. @ gymaxservice.com before you start please read all instructions carefully, 70 in a bag hot. Suppose to receive a quality product from a company that backs what they.. This has a lot turned me off into ordering items from Walmart again ( )! Be a consumer watchdog out there that could help put these unscrupulous, shady people out of 5 stars Dayton... Return policy for this company has repeatedly told me the second label its a! Stars out of 5 stars without the code, B and Beyond contracted with.. Horrible product, people RED FLAG > very disappointed in Walmart for allowing such a fraudulent company to sell products! And as it turns out, B and Beyond tree '' might be available contacting... Gymax 60 in email response within 48 hours products, and shipping information be! And speak to a 265 lbs person and has a lot turned me off into ordering items from Walmart i. Drive mechanism make your ride smoother x27 ; s the top-selling product Gymax.