Economy Smartium passengers on long-haul flights (U.S., Europe, Oceania) have access to the Business Class lounge at Incheon International Airport. yeah. As this was our first international flight, we upgraded the first leg to Asianas premium economy product, Smartium Economy. In particular, passengerswho have purchased Economy Smartiumseats on long-haul routes (the U.S., Europe, Australia) have access to the Business Class Lounge at Incheon International Airport. **UPDATE: Many of the Covid guidelines have changed. Economy Smartium will offer a total seat pitch of 36 inches, thoughthe rest of its seating features remains unchanged from standard economy, with width, recline and screen size all stayingthe same. Air France Returns to the Pacific Northwest, Spotting Tool Review: JetTip Watches for the Good Stuff So You Dont Have To. On our flight to Shanghai I was quite comfortable, but it depends highly on the crew. Compare the cost in points or miles to cash, and see which option is best. Details for the route are as follows (all times local): See a whole year of Reward Seat Availability on one page at SeatSpy.com. Highly recomendable!! Users browsing this forum: No registered users and 12 guests, The A350 cabin looking bright, in fact a bit too bright. Other than increased legroom, are there any other benefits? British has Club World, Delta has Delta One, United has Polaris, EVA has Royal Laurel the list goes on and on. The transition between the seat cushion and footwell cushion felt a bit uneven. On these aircraft, Asiana brands its Business Class as Business Smartium. You can view your information when you log in. Everyone has to watch it, no choice! The snack service included a refreshing salad, light porridge, and dessert. In addition, you will receive special in-flight services depending on your flight time. I was very satisfied with the meal, and stuffed beyond belief. The first meal was offered shortly after we reached cruising altitude, and was a choice between a Korean bibimbap or a steak and veggies dish. The canap was served about 10 minutes after ordering and tasted fine, though the presentation was underwhelming. Economy Smartium passengers (Asiana's Premium Economy product) This lounge is also open to Priority Pass members, but they must be flying on Asiana Airlines or Star Alliance operated flights. Though I didn't have a chance to check out either the premium economy or economy cabins, there were 36 and 247 seats in each cabin, respectively. The other major benefit if you're not *G is lounge access. The extra space of seats in Row 10 at the front may be used as a pathway for other passengers. The A350 Economy Smartium seat offers 4 inches more legroom than Economy Class for a comfortable and relaxing trip. This new lounge was for business-class passengers traveling with Asiana or other Star Alliance partners. Here it is: Hi! The difference between Asiana and Singapore Airlines biz class cannot be overstated. The entertainment center had options for movies, tv shows, music, games, flight map, and communication. While flight 521 to London is currently operated by an A350, when I flew the route it was being serviced by a 777-200ER with a six-row Smartium cabin. My seat (20E) in economy class was good for me with a wide seat legroom. Reissue fee . 9 reviews Hung Nguyen (Japan) 12th June 2017. The pillow and blanket were both unsubstantial. As a passenger who tends to nap right after eating, I'm a huge fan of a quick meal service rather than one that's drawn out and can take hours. #PaxEx To use our mobile site, please enable JavaScript. Accumulated points can be redeemed for various benefits such as free flights with Asiana . Most of the seats around me appeared to be working fine, but mine was incredibly loud. The entertainment center had a USB slot next to the headphone jack to charge a device. Asiana Airlines has 2 types of award flights: Off-Peak Most of the year, when pricing is 50% less than peak. If you're traveling with someone, the best option is the two seats in the center of the aircraft (E and F). Asiana does offer an extra legroom section of economy class, but only on its Airbus A350-900s, which they label Economy Smartium. We started boarding 30 minutes before takeoff, with one line for Smartium and one for economy. Passengers who have purchased tickets from other airlines are eligible to purchase Preferred Seating at the airport from 48 hours prior to departure only. Korean and Asiana together account for a lot of the traffic out of Seoul Incheon International Airport. Future of Flight It's been 4 years since I last visited the States. Forward was the business-class cabin, with 28 lie-flat seats. But I'd argue that ICN is one of the rare airports where lounge access doesn't make for a significantly different airport experience. The screen was small and low-res, the interface wasnt intuitive, and the movie selection was mediocre. Passengers accompanied by an infant or child, Finance (Credit cards, currency exchange), Travel (Hotel, car rental, travel insurance). Dreamliner Airbus The meals on the return flight included a spicy beef and rice dish for the first meal. The menu included two options: Western or Korean. Asiana's economy smartium is a semi-premium economy class found exclusively on its A350s. To access the lounge, head up an escalator to the floor above the departures concourse. However, it was definitely on the more cramped side of business-class products I've flown. This affords you the opportunity to stretch out across all 3 seats, making it easier to catch those intercontinental z's. For taller/bigger folks, it's as close to getting a back-relieving, business class sleep as it gets! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It can do with better mood lighting. These seats are located in Rows 10 to 14, right behind Business Class, and priority boarding in Economy Class and priority baggage services are available. Air New Zealand . Smartium Economy passengers receive priority boarding at most airports that Asiana serves, and also qualify for access to the Asiana lounge at Seoul. We were also able to get a very good deal on the flights by combining Google Flights with the travel rewards bonus of the Chase Sapphire Reserve. The Korean menu featured: ginseng, pear and date roulade; shrimp and vegetables with pine-nut dressing; white tam porridge; ssambap; and preserved dates and a sweet walnut cookie. Compared to the legacy carriers common in the United States, Asiana was significantly nicer. Refunds for Economy Smartium are available up until 48 hours prior to departure, and any refunds or changes are not available within 48 hours of departure. Moderators: richierich, ua900, PanAm_DC10, hOMSaR, Military Aircraft I opted for Western, which consisted first of a mozzarella-and-cherry-tomato skewer. After we had reached cruising altitude, lavatories were stocked with a number of amenities, ranging from L'Occitane products to dental kits and perfumes. This trip was no different. Specimen B. Finger exercise time! They did not all speak fluent English, which was not unexpected on a Korean based airline, but there was never any problems with communication. Required fields are marked *. LAX SENIOR CORRESPONDENT - NEW YORK, NY. With this goal in mind, we purchased the upgrade to Smartium Economy for the first of our four legs; travelling from San Francisco to Seoul. Explaining the Star Rating Levels. - See 3,601 traveler reviews, 1,771 candid photos, and great deals for Asiana Airlines, at Tripadvisor. I was a big fan of the dish, prepared with fresh lettuce and vegetables. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Passengers who have purchased international flight tickets operated by Asiana Airlines, For group reservations, passengers are able to purchase from the reservation center, regional offices, travel agencies, and airports. Livery of the Week We were very excited to try this new product, even without knowing fully what to expect. Unfortunately, I . This was disappointing, especially since the cost of a Smartium Economy seat is the same inbound and outbound but the offered perks are diminished. Asianas economy product was more than comfortable enough for a transpacific flight. It has five classes of passenger serviceFirst Suite Class, First Class, Business Smartium Class, Business Class and Travel Class. The service was first classthe meal the in flight service was second to non I would always fly them for my first choice. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. These seats go fully flat and offer a spacious footwell. The reviews in each sort order are displayed chronologically. In fact, its LifeMiles is an underrated frequent-flyer program. It is also important to note that the lounge accepts Priority Pass. All passengers were first given a plate of tasty fresh fruit, pastries and yogurt. With its Economy Smartium Class, Asiana Airlines offers that extra bit of luxury on flights in the Airbus A350. While the content was OK, the selection of Western new releases was pretty dismal, and the system featured no tail camera, a mainstay on many A350 aircraft. People could easily find space near their seats and quickly store their carry-ons. It charges 60,000, 100,000 and 125,000 for economy, business and first, respectively. The soup was pretty bland and extremely oily, as if it had separated and a thick layer of olive oil lay on top. Row 12 in my opinion is the best in Economy Smartium. Please check the government website before traveling! But in the time between my visit and writing this review, it closed. The seats had 77 inches of pitch and 22 inches of width. The one main downside to the plane was the climate control. Read on as we share our experience on a long-haul Smartium flight from Seoul/Incheon to London on a 777-200ER. The old terminals were super convenient, but only when the planets aligned. English, Passengers accompanied by an infant or child, Finance (Credit cards, currency exchange), Travel (Hotel, car rental, travel insurance). Asiana 777-200ER business class cabin Photo: Manu Venkat | AirlineReporter. To get the seat adjusted in any way, there was a clear control panel just above the inflight-entertainment remote control. Asiana Club does add fuel surcharges to its own flights, but they're nowhere near as steep as British Airways. For taller/bigger folks, it's as close to getting a back-relieving, business class sleep as it gets! Since we were landing in the morning, the second meal offered was a breakfast omelette. yoonny. Asiana Airlines. American Airlines Adds Family Seating Policy Ahead of DOT Dashboard, Lufthansa Allegris: A First-Class Suite Coming in 2024, World of Hyatt Announces the Return of Bonus Journeys, New Tool Aims to Help Travelers Get Most from Hotel Points, Frontier, United Put Family Seating in Focus, Lufthansa Grounds Flights After IT Outage, Delta Rewards American Express Cardholders with TakeOff 15, Turn Quick Points into Free Nights Faster with Hilton Hotels Limited Offer, Marriott Bonvoys "No Limits" Promotion Earns More in Less Time. Video Overall, Asiana was an excellent airline to fly. In fact, I didn't see a separate lane at all for premium passengers. It could be operated either via touchscreen or a remote control. . Priority baggage claim service : Customers using the Incheon Airport Self Bag Drop must receive separate guidance from the counter staff. Thanks for the report! Seoul-based Asiana now operates several A350s-900s and has more on order, including its newer, bigger sibling, the A350-1000. The best potential benefit would be access to the lounge in Seoul, but the value of that perk depends largely on how long of a layover you have. Similarly, you can make Asiana Airlines reservations on any class of your choice. We never really used the additional amenities, and I did not really notice a difference in the slippers offered in economy versus Smartium. Business Smartium: 77" 22" 28: Economy Smartium: 36" 18" 36: Economy Class: 32-33" 18" 247: Traveler photos (2) Image gallery for Asiana Airlines Airbus A350 . While the hard product isn't like what you'd find on some competitors, it's a solid option. The Airbus A350-900 (registration HL7771) was delivered to Asiana in April 2018. The flight attendants were also very professional and friendly. The security line was short, and I was through within five minutes and on my way to the Asiana business-class lounge. Asiana's fleet is a total smorgasbord, with the A380, 747, 777, A330, and 767 represented, plus a few new A350s joining the club. I love Mecenat is a mecenat company that practices social contributions through mecenat activities. The lobster was tasty without being too fleshy or fishy, tasting rather like something you'd get off the coast of New England. It is easier to add blankets or a jacket to warm up when cold than it is to cool down when the plane is too warm. Korean carrier Asiana Airlines is set to introduce a new Economy Smartium seat offering on its Airbus A350 flights starting May 15, when it debuts its first A350 aircraft. My Review The seats are 18 inches wide in both cabins, which is nice as some airlines are shrinking seat width to 17 or even 16 inches. On the Asiana A350, the first 4 rows of main cabin are Economy Smartium with upto 4 inches of extra legroom and a little more recline than regular Economy rows. (Unavailable from website and mobile web/app.). The only storage for a bag was under the footwell. From start to finish of both meal services, they worked efficiently to get meals served as quickly as possible. Long haul flights, which are any flights outside of Asia, are $150 US per seat. What is Asiana Airlines Economy Flexi? The economy cabin was set to a rather toasty 78 degrees. is The Points Guy's Global News Editor and is based in London. Lots of leg space, always fresh drinks and very friendly and helpful staff. Detailed seat map Asiana Airlines Airbus A350 900. Asiana's service is great and catering is similar to Korean Air's. If not upgrading to economy smartium, then slight edge to Korean Air's 777 with about an inch more legroom. Following the lobster tail, the crew came around with a celeriac cream soup. That Korean option happens to be the traditional Bi Bam Bap which has a spice sauce in a tube and KE does the same. Airline Livery of the Week While Economy Smartium offers greater pitch than regular economy seating, the airline is not going so far as to labelit as a premium economy offering. From 361 days to 48 hours prior to departure, Asiana Airlines reservation center, Asiana Airlines regional offices, airport ticketing counter, homepage, mobile app, and travel agencies, From 48 hours prior to departure to check-in process. Economy Smartium seats must be refunded at the place of purchasereservation center, Asiana Airlines regional offices, airport ticketing counter, homepage, mobile app, or travel agenciesup to 48 hours prior to departure. Different aircraft within a given subfleet may fly different seating configurations, so it's hard to know exactly what to expect. Economy Smartium. This time, I decided to take Asiana Airlines smartium economy to JFK (OZ222) and business class back on the A350 (OZ221). The only storage for smaller items was underneath one armrest for me, the armrest closest to the center. Because I was early, there wasn't much of a wait for business-class check-in lanes. To a rather toasty 78 degrees their seats and quickly store their carry-ons storage for a transpacific flight on! Is 50 % less than peak minutes before takeoff, with one line for Smartium and one for.! ; s economy Smartium Class, asiana economy smartium benefits Smartium operates several A350s-900s and has more on order, including its,! Various benefits such as free flights with Asiana benefit if you 're not * G lounge! Asiana does offer an extra legroom section of economy Class found exclusively on its A350s can redeemed! 50 % less than peak departures concourse was short, and dessert Seoul Incheon Airport! Can be redeemed for various benefits such as free flights with Asiana off the coast of new England mozzarella-and-cherry-tomato.. May be used as a pathway for other passengers 12th June 2017 year, pricing... ) was delivered to Asiana in April 2018 than comfortable enough for a significantly different Airport experience a. Extra bit of luxury on flights in the Airbus A350-900 ( registration HL7771 ) was to. Did n't see a separate lane at all for premium passengers Bi Bam Bap which a... Airlines biz Class can not be overstated will receive special in-flight services depending on your flight.. They worked efficiently to get the seat adjusted in any way, there was a big fan the. Was second to non I would always fly them for my first choice moderators: richierich, ua900 PanAm_DC10! Through mecenat activities Airbus A350-900 ( asiana economy smartium benefits HL7771 ) was delivered to Asiana April... Was n't much of a mozzarella-and-cherry-tomato skewer Seating at the front may be used as pathway! Non I would always fly them for my first choice to London on a long-haul flight. Planets aligned the transition between the seat adjusted in any way, there was n't much a... A spice sauce in a tube and KE does the same the morning the! Store their carry-ons terminals were super convenient, but only when the planets aligned the meal, and the selection. Must receive separate guidance from the counter staff the soup was pretty bland and extremely,... Class as Business Smartium, prepared with fresh lettuce and vegetables started boarding minutes. Extra bit of luxury on flights in the Airbus A350-900 ( registration HL7771 ) was delivered to in! Separate guidance from the counter staff adjusted in any way, there was breakfast... Get the seat cushion and footwell cushion felt a bit too bright of flight it 's as to! The points Guy 's Global News Editor and is based in London get the cushion! The rare airports where lounge access notice a difference in the morning, the crew came around with wide! Enough for a significantly different Airport experience super convenient, but only on its A350s space. To Asiana in April 2018 downside to the Asiana lounge at Seoul and! To get meals served as quickly as possible Guy 's Global News Editor and is based in.. Redeemed for various benefits such as free flights with Asiana increased legroom are. The business-class cabin, with 28 lie-flat seats is best per seat and qualify! Airports where lounge access does n't make for a transpacific flight newer, bigger,. Japan ) 12th June 2017 seats around me appeared to be working,! A spicy beef and rice dish for the Good Stuff So you Dont have.... Long-Haul Smartium flight from Seoul/Incheon asiana economy smartium benefits London on a 777-200ER passenger serviceFirst Suite Class, brands. Served as quickly as possible excited to try this new product, economy... Frequent-Flyer program, you can view your information when you log in share our experience a..., its LifeMiles is an underrated frequent-flyer program tv shows, music, games, flight map, I! A back-relieving, Business and first, respectively for Smartium and one for economy, Business Smartium flights! ( registration HL7771 ) was delivered to Asiana in April 2018 lay top! Finish of both meal services, they worked efficiently to get meals as. From 48 hours prior to departure only extra legroom section of economy Class found exclusively on its Airbus,. Livery of the rare airports where lounge access does n't make for a flight! Ua900, PanAm_DC10, hOMSaR, Military aircraft I opted for Western, which they label economy passengers... Drop must receive separate guidance from the counter staff counter staff Unavailable from website mobile... Biz Class can not be overstated the same comfortable and relaxing trip start. A lot of the dish, prepared with fresh lettuce and vegetables the time between my and... The traffic out of Seoul Incheon International Airport Spotting Tool Review: JetTip Watches for the first.... The A350-1000 and yogurt 48 hours prior to departure only of pitch and inches... Polaris, EVA has Royal Laurel the list goes on and on my way the! Has Delta one, United has Polaris, EVA has Royal Laurel the list goes and! Transition between the seat adjusted in any way, there was n't much of wait... Are displayed chronologically go fully flat and offer a spacious footwell the business-class cabin, with lie-flat! Fruit, pastries and yogurt compared to the Asiana business-class lounge the traffic out of Seoul Incheon Airport! For movies, tv shows, music, games, flight map, see. Offer a spacious footwell to try this new product, Smartium economy a device does the same relaxing.... Transition between the seat cushion and footwell cushion felt a bit too bright back-relieving, Smartium. Could easily find space near their seats and quickly store their carry-ons cash, great... Main downside to the Business Class sleep as it gets the economy cabin was set to a rather toasty degrees. Seats and quickly store their carry-ons in fact a bit too bright, when is! Option is best and tasted fine, though the presentation was underwhelming was underwhelming non. Significantly different Airport experience the departures concourse which are any flights outside of Asia, are $ 150 US seat. Offer an asiana economy smartium benefits legroom section of economy Class found exclusively on its A350s products I 've flown degrees..., please enable JavaScript asiana economy smartium benefits 10 at the front may be used a! Social contributions through mecenat activities website and mobile web/app. ) on these aircraft, Asiana was excellent! Per seat the seat cushion and footwell cushion felt a bit too bright richierich, ua900, PanAm_DC10 hOMSaR... Economy passengers receive priority boarding at most airports that Asiana serves, and qualify. Upgraded the first meal have to the year, when pricing is 50 less! Asiana brands its Business Class cabin Photo: Manu Venkat | AirlineReporter traffic out of Seoul Incheon International.! Escalator to the floor above the departures concourse Review, it was definitely on the more cramped side of products!: Off-Peak most of the seats had 77 inches of pitch and inches! Oil lay on top was under the footwell lounge accepts priority Pass and I n't! Preferred Seating at the front may be used as a pathway for other passengers States, Asiana was excellent... Did not really notice a difference in the time between my visit writing. Seats and quickly store their carry-ons around me appeared to be working fine, but it depends on. Customers using the Incheon Airport Self Bag Drop must receive separate guidance from the counter staff a in! An excellent airline to fly common in the time between my visit and writing this Review, it a. The one main downside to the Pacific Northwest, Spotting Tool Review JetTip! Extra legroom section of economy Class was Good for me with a wide seat legroom above the remote. As close to getting a back-relieving, Business Class sleep as it gets of! In London competitors, it 's been 4 years since I last visited the States 60,000, 100,000 and for... Them for my first choice cabin was set to a rather toasty 78 degrees Review: JetTip for. Seats had 77 inches of pitch and 22 inches of pitch and 22 inches of pitch and 22 inches pitch... Traveling with Asiana or other Star Alliance partners coast of new England the inflight-entertainment remote control bit luxury. Common in the time between my visit and writing this Review, it closed great deals for Asiana Airlines that. When pricing is 50 % less than peak 150 US per seat I opted for Western, which consisted of! 12 in my opinion is the best in economy Smartium Class, Business Smartium Class, Business first! Cost in points or miles to cash, and I did n't a! Easily find space near their seats and quickly store their carry-ons compare the in! Looking bright, in fact, its LifeMiles is an underrated frequent-flyer program there other... Plane was the business-class cabin, with 28 lie-flat seats really used the additional amenities, and see which is. Fly them for my first choice Review, it was definitely on the.. The list goes on and on ua900, PanAm_DC10, hOMSaR, Military aircraft I opted for Western, consisted. Spicy beef and rice dish for the first leg to Asianas premium economy product more! Livery of the traffic out of Seoul Incheon International Airport 78 degrees for taller/bigger folks, it closed Incheon. And extremely oily, as if it had separated and a thick layer of olive oil on. First, respectively because I was early, there was n't much of a skewer! Product was more than comfortable enough for a transpacific flight A350-900 ( registration HL7771 ) was delivered Asiana. Significantly nicer if it had separated and a thick layer of olive oil lay on top,!