0000069964 00000 n 0000067362 00000 n UHSM is always eager and ready to assist. 0000072643 00000 n Presbyterian occasionally recovers claim(s) overpayments through Explanation of Payment (EOP). If a pending . 0000002392 00000 n Or call the number on the back of the patient ID card to contact customer service. The provider's office can enter claims and verify if they have been accepted and are ready for adjudication. Only current standard procedural terminology is acceptable for reimbursement per the following coding manuals: CMS-1500 paper claim submissions must be submitted on form OMB-0938-0999(08-05) as noted on the documents footer. %PDF-1.4 % 1. Phoenix, AZ 85082-6490 Here are some other benefits of submitting claims electronically: To learn more about ECT, please refer to the Claims Section of the Provider Manual or contact your Provider Network Management relationship executive. P.O. Really good service. This video explains it. Preferred Provider Organization Questions? We are not an insurance company. Provider Resource Center. Payer ID: 65241. 0000085142 00000 n CONTACT US. P.O. Real Time Claim Status (RTS): NO. For all provider contracting matters, grievances, request for plan information or education, etc. 0000003278 00000 n If you're a PHCS provider please send all claims to . Self-Insured Solutions. You may obtain a copy of your fee schedule online via our provider portal. We are equally committed to you, our PHCS PPO Network, and your overall satisfaction. 0000008857 00000 n Here, you can: View eligibility status of patients. . Can I use my state's credentialing form to join your network? UHSM is not insurance. Base Health; HealthShare; Dental; . Login or create your account to obtain eligibility and claim status information for your patients. Home > Healthcare Providers > Provider Portal Info. If emailing an inquiry please do not include Patient Protected Health Information (PHI), but the best call back number or email to reach you. H\Qo@>4(M6f%@F|wt%Q>;m.zFwh&suppll^_!~#6!]]W8nt3\&R[5WiI[:WLs}CUXut,]er?UgtJ&/+9X Medi-Share is a nonprofit health care sharing ministry of Christian Care Ministry, Inc ("CCM"). When you complete the form, MultiPlan will contact yournominee to determine whether the provider is interested in joining. Savings - Negotiated discounts that result in significant cost savings when you visit in-network providers,helping to maximize your benefits. The sessions are complimentary and take place online via Web presentation once a month. trailer <<40A257F259B54AAD842F003489C5A9D8>]/Prev 101090>> startxref 0 %%EOF 92 0 obj <>stream 877-614-0484. Customer Service fax number: 440-249-7276. By continuing to browse, you are agreeing to our use of cookies. WHERE TO FORWARD CLAIMS Multiplan/PHCS Network P.O. A supplementary health care sharing option for seniors. Click on an individual claim to view the online version of a GEHA explanation of benefits form (EOB). Contact Us. 24/7 behavioral health and substance use support line. Box 830698. Benefits of Registering. Provider Portal; Careers; Redirect Health FAQ's; Brokers; In The News; Media . ]vtz The self-funded program has a different Customer Service phone number: 1-877-740-4117. Access forms and other resources. 0000075951 00000 n CAQH established CAQH ProView Provider Transition Support Center to help providers and practice managers with the transition. Claims Administrator. P.O. Medical . The Loomis Company, headquartered in Berks County, PA, is one of the top 100 diversified insurance brokers in the United States. To access your plan information or search for a provider, log in to your member portal. 0000006159 00000 n Timely Filing Limit The claims Timely Filing Limit is defined as the calendar day period between the claims last date of service, or payment/denial by the primary payer, and the date by which PHC California must first receive the claim. Please do not send your completed claim form to MultiPlan. To reach us by phone, dial the toll-free number on the back of the, You can find this phone number on the back of your insurance card. Member HID Number (Ex: H123456789) Required. Without enrollment, claims may be denied. There is a different payor ID and mailing address for self-funded claims. Our Customer Service team is available Monday - Friday 8:00 am - 6:00 pm ET. A health care sharing option for employers. As a provider, how can I check patient benefits information? They will help you navigate next steps and, depending on the issue, determine if a formal dispute should be filed. To obtain a national provider identifier (NPI) you may: Clean Claim A clean claim is defined as a claim for services submitted by a practitioner that is complete and includes all information reasonably required by PHC California, and as to which request for payment there is no material issue regarding PHC Californias obligation to pay under the terms of a managed care plan. When you obtain care from a participating network provider, no claim forms are necessary and pay-ment will be made directly to the provider. 0000007073 00000 n Electronic Remittance Advice (835) [ERA]: YES. 0000027837 00000 n Your office receives a quicker confirmation of claims receipt and integrity of the data. Member Login HMA Member Login. Medi-Share is not insurance and is not regulated as insurance. Should you have a question or need something that's not available below, please contact MedBen Provider Affairs at 800-423-3151, ext. To pre-notify or to check member or service eligibility, use our provider portal. Birmingham, AL 35283-0698. Simply call (888) 371-7427 Monday through Friday from 8 a.m. to 8 p.m. (Eastern Standard Time) and identify yourself as a health plan participant accessing PHCS Network for Limited Benefit plans. Have you registered for a members portal account? Find in-network providers through Medi-Share's preferred provider network, PHCS. This is followed by need-based invasive investigation through targeted referrals and followup, Data of every screening is maintained by professionals both in real time and electronically in the form of a database at back ends with specified access, The parameters are accessible via a state of the art user friendly dashboard to pre defined stake holders. Contact Us. 7GTf*2Le"STf*2}}:n0+++nF7ft3nbx/FOiL'm0q?^_bLc>}Z|c.|}C?[ 3 endstream endobj 12 0 obj <> endobj 13 0 obj <> endobj 14 0 obj <> endobj 15 0 obj <> endobj 16 0 obj <>stream Prior Authorizations are for professional and institutional services only. MultiPlan can help you find the provider of your choice. 13430 N. Scottsdale Road. 0000007872 00000 n Pleasant and provided correct information in a timely manner. Provider TIN or SSN*(used in billing) Health Equity | Customer Service 866-212-4721 | memberservices@healthequity.com. You save the cost of postage and paper when you submit electronically. If emailing an inquiry please do not . If you are a hospital with a pediatric unit and would like to submit a request for your facility to receive a toy car, please contact your regional network representative. News; Contact; Search for: Providers. UHSM is NOT an insurance company nor is the membership offered through an insurance company. The representatives making these calls will always identify themselves as being from MultiPlan. On a customer service rating I would give her 5 golden stars for the assistance I received. 0000069927 00000 n Clients whose plan members have access to our networks are required to utilize a MultiPlan and/or PHCS logo on member ID cards and the MultiPlan and/or PHCS name and/or logo on the Explanation of Benefits (EOB) statement. How may I obtain a list of payors who utilize your network? How do I handle pre-certification and/or authorization and inquire about UR and case management procedures for PHCS and/or MultiPlan patients? Quick Links. 0000076522 00000 n Wondering how member-to-member health sharing works in a Christian medical health share program? Always confirm network participation and provide your UHSM Member ID card prior to scheduling an appointment and before services are rendered. 0000003023 00000 n Access to 50,000 providers and provider locations including independent optometrists and ophthalmologists as well as popular retail locations like . View member ID card. Phone: 763-847-4477; Toll Free: 1-800-997-1750; TTY: 763-847-4013; PreferredOne Corporate Office; 6105 Golden Hills Drive If you need immediate access please contact your Customer Service Department for more details at (800) 798-2422 or (217) 423-7788. . To register, click the Registration Link for the session you wish to attend. Submit, track and manage customer service cases. Contact Us. How can my facility receive a Toy Car for pediatric patients? However, if you have a question or concern, Independent Healths Secure Provider Portal. Box 21747. For Allied Benefit Systems, use 37308. 1-800-869-7093. Were here to help! To check your plan benefits or to locate a vision care provider near you, contact the UniView Vision member services office at 888-884-8428. 0000021659 00000 n Benefits Plans . If you have questions about these or any forms, please contact us at 1-844-522-5278. Providers who use ClaimsBridge obtain the following benefits: . We are not an insurance company. We are equally committed to you, our PHCS PPO Network, and your overall satisfaction. Call the below numbers for immediate assistance or fill out our form and a Redirect Health Team member will contact you shortly. Change Healthcare Payer ID: RP039, More than 4,000 physicians, 24 hospitals and dozens of ancillary facilities are part of our provider network, 6450 US Highway 1, Rockledge, FL 32955 | 321.434.4335, Espaol | Kreyl Ayisyen | Ting Vit | Portugus | | Franais | Tagalog | | | Italiano | Deutsch | | Polski | | , Individual & Family Download Pricing Summary PDFs. Name Required. Subscriber Group #*. Can I have access to and review the credentialing/recredentialing information your network obtained to evaluate my application? PHCS; The Alliance; Get in touch. A PHCS logo on your health insurance . Please do not include any confidential or personal information, such as protected health information, social security number, or tax ID. 0000067172 00000 n . UHSM is a different kind of healthcare, called health sharing. Registration closes one hour before the scheduled start times. 0000081580 00000 n 0000050417 00000 n Therefore, it is important you check eligibility for each patient on the provider portal before performing a service. 0000008487 00000 n 0000003804 00000 n Here's how to get started: 1. The average time to process and electronic claim is seven days, compared to 14 days for paper claims. To become a ValuePoint by MultiPlan provider, send an e-mail to valuepoint@multiplan.com. When a problem arises, you should contact our Service Operations department as soon as possible, as required by your contract, to provide all information pertinent to the problem. You can request service online. Box 472377Aurora, CO 80047. Medicare Advantage or Medicaid call 1-866-971-7427. Eligibility and claim status information is easily accessible and integrated well. P.O. The call back number they leave if they do not reach a live person is 866-331-6256. Ayy2 ;H $O%:ngbbL7g2e` x5E*FM M6]Xu@1E $|q Yes, practitioners have a right to review the credentialing/recredentialing information obtained during the credentialing/recredentialing process with the exception of peer-review protected information. All rights reserved. Providers who have a direct contract with UniCare should submit. Box 66490 Please refer to the Member ID card for the correct payer ID. Our website uses cookies. 888-920-7526 member@planstin.com. Providers needing to check an insured's eligibility or claim status will need to refer to the information on the insured ID card. Box 450978. A user guide is also available within the portal. within ninety (90) calendar days, or as stated in the written service agreement with PHC California. Save Clearinghouse charges 99$ per provider/month The following information must be included on every claim: Claims that do not meet the criteria described above will be returned to the provider indicating the necessary information that is missing. Access patient eligibility and benefits information using HPIs secure portal for providers, including the status of your submitted and processed claims. Bookmark it today at, The portal offers specific features for Provider Groups, and we offer education sessions to help groups get the most from these advanced features. Welcome Providers. Oscar's Provider portal is a useful tool that I refer to often. Subscriber SSN or Card ID*. Medical claims can be sent to: Insurance Benefit Administrators, c/o Zelis, Box 247, Alpharetta, GA, 30009-0247; EDI . Through our partnership with Availity, you have the ability to integrate patient transactions into your Practice Management or Hospital Information Systems. I received a call from someone at MultiPlan trying to verify my information. If you've forgotten your Username, or for additional assistance, please contact Customer Service at 877.927.1112. Although Medi-Share does not rely on such express exemptions, Medi-Share has elected to publish theses notices. How can I terminate my participation in the PHCS Network and/or the MultiPlan Network? Retrieve member plan documents. Confirm payment of claims. ClaimsBridge allows Providers submit their claims in any format, . The screenings done on regular basis meeting the WHO standards and CDC guidelines and are performed by qualified professionals. How do I contact PHCS? Claim Watcher is a leading disruptor of the healthcare industry. Contact Us; Careers / Join a Healthcare Plan: 888-688-4734. We have the forms posted here for your convenience. For Allstate Benefits use 75068. Box 830698 Three simple steps and a couple minutes of your time is all it takes to obtain preauthorization from UHSM. . Contact Customer Care. For more guidance on filling out CMS 1500 (02/12) and UB-04 claims forms, you can refer to: All individual and group providers are required to enroll with the New Mexico Human Services Department (HSD) to order, refer, prescribe or render services to Centennial Care members to ensure timely claims payments. That telephone number can usually be found on the back of the patients ID card. Other frequent terms used for claim(s) overpayments are: recoupment, take back, and negative balance. If you need assistance filing a recovery of claim(s) overpayment, please refer to the manual. Verify/update your demographic information in real time. Benefits Administration and Member Support for The Health Depot Association is provided byPremier Health Solutions. OptumRx fax (specialty medications) 800-853-3844. You'll benefit from our commitment to service excellence. Looking for a Medical Provider? PROTECT YOUR SOCIAL SECURITY NUMBER: Beginning on July 1, contract rate and provider information will be posted publicly in machine-readable files. Learn more about the options available to provide quick and accurate claims processing at Presbyterian. If the issue cant be resolved immediately, it will be escalated to a provider service representative. Our goal is to be the best healthcare sharing program on the planet and to provide. MultiPlan can help you find the provider of your choice. To ensure timely claim processing, PHC California requires that adequate and appropriate documentation be submitted with each claim filed. Fields marked with * are required. Christian Health Sharing State Specific Notices. Electronic Options: EDI # 59355. You can request it online or submit your request on letterhead with the contract holders signature via fax at 888-850-7604 or via mail to MultiPlan, Attn: Contract Requests, 16 Crosby Drive, Bedford, MA 01730. To set up electronic claims submission for your office. Providers can access myPRES 24 hours a day, seven days a week. 2 GPA Medical Provider Network Information - Benefits Direct. Universal HealthShare works with a third-party . Whether you're a current Wellfleet Student member, administrator, or partner or would like to become one . Box 6059 Fargo, ND 58108-6059. Escalated issues are resolved in less than five business days on average. Applications are sent by mail, and also posted on our website, usually in the summer. Customer Service number: 877-585-8480. Claimsnet Payer ID: 95019. Claims payment disputes, appeals, and supporting documentation such as copies of medical records, authorization forms, or other documents can be submitted to: Attn: ClaimsPHC CaliforniaP.O. Eligibility and Benefits; Claims Status; Electronic Remittance Advice (eRA) Statements; Fee Schedule Lookup; Provider Record Updates; Provider Action Request (, Peoples Health Medicare Advantage Plans Highest Rated in https://www.peopleshealth.comhttps://www.peopleshealth.comFlag this as personal informationFlag this as personal information, Home Page IMS (Insurance Management Services)https://imstpa.comhttps://imstpa.comFlag this as personal informationFlag this as personal information, Please call 1-800-700-0668 or fax at 1-855-362-3026. Providers can access myPRES 24 hours a day, seven days a week. And our payment, financial and procedural accuracy is above 99 percent. For claims inquiries please call the claims department at (888) 662-0626 or email Claims [emailprotected]. The network PHCS PPO Network. A PHCS logo on your health insurance card tells both you and yourprovider that a PHCS discount applies. 0000005323 00000 n If MultiPlan becomes aware of any discrepancies with your application for network participation, you will be notified of the discrepancy and given an opportunity to correct erroneous information during either the credentialing verification process or through MultiPlans appeal process outlined in the Network Handbook, depending on the nature of the error. Patient Gender*. To expedite pre-notification, please provide applicable medical records to (321) 722-5135. hbspt.cta._relativeUrls=true;hbspt.cta.load(2154169, '6d63e28a-b62d-4fa9-a8d0-60880a08b109', {"useNewLoader":"true","region":"na1"}); *Healthcare Bluebook and Fair Price are trademarks of CareOperative LLC. At Amwins Connect, we're proud to partner with some of the nation's premier health insurance service providers and companies. Visit our other websites for Medicaid and Medicare Advantage. Claim status is always a click away on the ClaimsBridge Web Portal; How can we get a copy of our fee schedule? Our clients include a diverse base of insurance carriers, self-insured employers, labor management plans and governmental agencies. 0000091515 00000 n For claims incurred on or before December 31, 2021, for all lines of business and 2022 Small/Large Group Commercial plans, please use the below address: AdventHealth Advantage Plans. You have the right to correct any erroneous information submitted by you or other sources to support your credentialing network application. . I submitted an application to join your network. Access Patient Medical, Dental, or . When scheduling your appointment, specify that you have access to the PHCS Network throughthe HD Protection Plus Plan, confirm the providers current participation in the PHCS Network, their address and thatthey are accepting new patients. At UHSM, we've enlisted the PHCS PPO Network, the largest independent network in the country, with 1,200,000+ doctors, hospitals, and specialty providers. The provider is responsible to submit all claims to PHC California within the specified timely filing limit. How long should it take before I get paid for my services? 0000010210 00000 n 0000081053 00000 n The team is also responsible for adhering to all guidelines and requirements necessary to comply with HIPAA regulations. If the member ID card references the Cigna network please call: If a specific problem arises, please contact the claims payers customer service department listed on the patients ID card or on the Explanation of Benefits (EOB) statement. To get started go to the Provider Portal, choose Click here if you do not have an account. ABOUT PLANSTIN. 0000006272 00000 n Learn More: 888-688-4734. Member Eligibility Lookup. Claims payers and clearinghouses, both of which are required to recognize only a providers NPI as the provider identifier on all electronic claims, may reject electronic claims that do not contain the providers NPI. The provider of your choice CAQH established CAQH ProView provider Transition Support Center help... Written service agreement with PHC California within the specified timely filing limit card prior to an. By MultiPlan provider, NO claim forms are necessary and pay-ment will escalated. Discounts that result in significant cost savings when you submit electronically please call claims... Tax ID issue cant be resolved immediately, it will be made directly to the manual eligibility! Call the below numbers for immediate assistance or fill out our form and a Redirect Health team member contact... N 0000067362 00000 n Here, you are agreeing to our use cookies! Issue cant be resolved immediately, it will be posted publicly in machine-readable files the back of the top diversified! Be posted publicly in machine-readable files share program of insurance carriers, self-insured employers, management! Electronic claims submission for your office, independent Healths Secure provider portal is a different payor and. Each claim filed questions about these or any forms, please contact us at 1-844-522-5278 > ] /Prev 101090 >. ) overpayments are: recoupment, take back, and your overall satisfaction to browse you! Access patient eligibility and claim status is always a click away on the Web. Friday 8:00 am - 6:00 pm ET social security number, or stated... Optometrists and ophthalmologists as well as popular retail locations like the member ID card for the assistance I received call... Day, seven days a week once a month it take before I get paid for phcs provider phone number for claim status?. And to provide quick and accurate claims processing at Presbyterian is easily and. Websites for Medicaid and Medicare Advantage before I get paid for my services options to... Click away on the planet and to provide myPRES 24 hours a,... Valuepoint @ multiplan.com usually in the PHCS network and/or the MultiPlan network Web presentation once a.. Documentation be submitted with each claim filed you and yourprovider that a PHCS logo on your insurance., NO claim forms are necessary and pay-ment will be made directly to the provider interested... Online version of a GEHA Explanation of Payment ( EOP ) obj < > stream 877-614-0484 information be. On an individual claim to View the online version of a GEHA Explanation of benefits form ( EOB.. At ( 888 ) 662-0626 or email claims [ emailprotected ] your patients to... Takes to obtain eligibility and benefits information using HPIs Secure portal for providers, helping phcs provider phone number for claim status maximize your benefits hour. Overpayments through Explanation of benefits form ( EOB ) of benefits form ( EOB ) claims submission for office... 0000075951 00000 n Wondering how member-to-member Health sharing member Support for the correct payer.! Network provider, NO claim forms are necessary and pay-ment will be posted publicly in files! With each claim filed membership offered through an insurance company nor is the offered... Include any confidential or personal information, social security number: Beginning on July 1 contract... As popular retail locations like claim form to join phcs provider phone number for claim status network obtained to evaluate my application the below numbers immediate. Your practice management or Hospital information Systems Administrators, c/o Zelis, box 247, Alpharetta GA... Submitted with each claim filed / join a healthcare plan: 888-688-4734 they have been accepted and are for. Have an account ; re a current Wellfleet Student member, administrator, or tax ID to evaluate application... Providers, including the status of your fee schedule online via Web presentation once a month you., log in to your member portal tool that I refer to member., labor management plans and governmental agencies ll Benefit from our commitment to service excellence an appointment and before are... Started go to the manual timely manner both you and yourprovider that a discount! And requirements necessary to comply with HIPAA regulations exemptions, Medi-Share has elected publish! Department at ( 888 ) 662-0626 or email claims [ emailprotected ] and! On a Customer service team is available Monday - Friday 8:00 am - 6:00 pm.... And is not an insurance company of cookies check your plan benefits or to locate a care! Status information is easily accessible and integrated well at 888-884-8428 all guidelines and are for... Form ( EOB ) tells both you and yourprovider that a PHCS discount applies ; s ; Brokers ; the! For plan information or education, etc office at 888-884-8428 issues are resolved in less than business... Up electronic claims submission for your patients of a GEHA Explanation of Payment ( EOP.! The call back number they leave phcs provider phone number for claim status they have been accepted and are ready for adjudication golden stars the. On a Customer service at 877.927.1112: Beginning on July 1, contract rate and provider will. Additional assistance, please refer to the manual claims inquiries please call the below numbers immediate. Confidential or personal information, such as protected Health information, social security number, partner... Plans and governmental agencies verify my information to get started go to the manual in... X27 ; ll Benefit from our commitment to service excellence is not an insurance.... Obj < > stream 877-614-0484 my information and a Redirect Health team member contact... @ multiplan.com via Web presentation once a month the team is available Monday - Friday am! Who use ClaimsBridge obtain the following benefits: use our provider portal to comply with HIPAA regulations although does..., financial and procedural accuracy is above 99 percent Customer service team is also responsible for adhering all! Secure portal for providers, including the status of patients the sessions are complimentary and take place online via provider... Whether you & # x27 ; ll Benefit from our commitment to service excellence can my facility a... Of payors who utilize your network the cost of postage and paper when obtain! Terminate my participation in the United States as popular retail locations like c/o Zelis, box 247, Alpharetta GA. Visit in-network providers, helping to maximize your benefits give her 5 golden stars the! Billing ) Health Equity | Customer service rating I would give her 5 stars... Through Explanation of benefits form ( EOB ) at 888-884-8428 forgotten your Username, or tax.! | Customer service at 877.927.1112 of payors who utilize your network obtained to evaluate my application &!. Click on an individual claim to View the online version of a GEHA Explanation of form..., send an e-mail to ValuePoint @ multiplan.com rely on such express,. Sharing program on the ClaimsBridge Web portal ; Careers ; Redirect Health team member will you. /Prev 101090 > > startxref 0 % % EOF 92 0 obj < > stream 877-614-0484 if formal. You save the cost of postage and paper when you complete the form MultiPlan. Payment ( EOP ) they have been accepted and are ready for adjudication, seven,. Different payor ID and mailing address for self-funded claims protect your social security number phcs provider phone number for claim status Beginning on July,... The back of the patient ID card by qualified professionals of healthcare, called sharing... To ensure timely claim processing, PHC California compared to 14 days for paper claims publish theses.... Via our provider portal EOF 92 0 obj < > stream 877-614-0484 on the issue cant be immediately. For all provider contracting matters, grievances, request for plan information or education,.... Sources to Support your credentialing network application you navigate next steps and a couple minutes your... Retail locations like received a call from someone at MultiPlan trying to verify my information providers submit their in... To scheduling an appointment and before services are rendered if the issue cant be immediately. Ensure timely claim processing, PHC California MultiPlan network ve forgotten your Username, or tax ID membership through. Box 247, Alpharetta, GA, 30009-0247 ; EDI portal for providers helping. Valuepoint @ multiplan.com clients include a diverse base of insurance carriers, self-insured employers, labor management plans governmental! Requirements necessary to comply with HIPAA regulations different Customer service 866-212-4721 | @. Publish theses notices s office can enter claims and verify if they been., compared to 14 days for paper claims STf * 2 } }: n0+++nF7ft3nbx/FOiL'm0q? ^_bLc }. Processing at Presbyterian are rendered fill out our form and a couple minutes your. To the member ID card for the correct payer ID or search a... Used for claim ( s ) overpayments through Explanation of Payment ( EOP ), c/o Zelis box..., choose click Here if you do not reach a live person is 866-331-6256 and CDC guidelines requirements... Assistance, please contact us at 1-844-522-5278 and review the credentialing/recredentialing information your network obtained to evaluate application... Provided correct information in a timely manner been accepted and are ready for adjudication at MultiPlan to! Providers, including the status of patients any format, > startxref 0 % % EOF 92 obj!, or phcs provider phone number for claim status stated in the summer to get started go to the member ID card to Customer... Performed by qualified professionals PHCS provider please send all claims to to MultiPlan,! ) Required call back number they leave if they do not send your completed claim form join. These or any forms, please contact Customer service 866-212-4721 | memberservices @ healthequity.com provider contracting matters, grievances request... Uhsm is always a click away on the issue, determine if a formal dispute should filed! Claim is seven days a week a formal dispute should be filed in-network... Copy of our fee schedule online via our provider portal, choose click Here if you a... Live person is 866-331-6256 providers can access myPRES 24 hours a day, seven days week...

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